First of all the shipping was awesome, my order came in 3 days, the shipping was free as it is with all orders of $29 or more. All my items were there and in perfect condition, not a single dent in the box. Someone hand wrote "thank you" and a smiley face on my order form, which I though was very cute, I order lots of stuff online and I've never had that happen before! As someone who loves organic products, this is my go-to website for things like shampoo, conditioner, deodorant, toothpaste and snacks. Awesome "green" Canadian brands such as Green Beaver and Andalou organics. Overall I am very impressed with this website and will continue to use it!