THE WORST COMPANY WHO YOU CAN DEAL WITH!
Customer service is terrible. They do not know what they are doing.
After placing my first order, I had to wait 2 months, because they forget to mention that they do not have the bike in stock!
They are fast to take payments from your bank account and after that they do not give a sxx about you. I gave them $10,000 worth business and they are not even willing to answer emails, phone calls, text messages about the titles or claims or any type of questions.
First order experience:
-had to wait 2 months for bikes, because of their fault (COMPLETE MESS!)
- bikes came damaged, because they used the cheapest company to deliver the bikes and driver was not able to handle shipment so the bikes fell of the truck, NO RESPONSE AFTER CLAIMING DAMAGED for 2 months, bikes are broken and leaking. THEY DO NOT CARE ABOUT YOU!
-titles came in 3-4weeks, so basically you can not use your bike after delivery
Second delivery:
- they shipped out 4 bikes to a residential delivery ONTOP OF EACH OTHER 600lbs (Who the hell does that?) We were not able to place them on the ground, so had to use service which cost $500.00, on top of that one of us got injured, while trying to place them on the ground. IMPOSSIBLE WITHOUT FORKLIFT! I PAID FOR RESIDENTIAL DELIVERY!
-THEY DO NOT CARE ABOUT YOU!
-titles 3 weeks after delivery are still not in the mail
- RUDE RECEPTIONIST, HORRIBLE CUSTOMER SERVICE (young girl)
- also they overcharged me for the exact same bikes, they refunded in 3 weeks after emailing them
DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY! THEY SHOULD GO OUT OF BUSINESS BASED ON THEIR HORRIBLE WORK!
Powersportsmax GAVE US A great deal. Bikes were delivered in 6DAYS (not business day), titles were in the mail in 3DAYS! BEST COMPANY TO DEAL WITH!
USE POWERSPORTSMAX OR ANYONE ELSE, BUT NOT THESE ANIMALS!
Jeff Becker and the rest should do something else what they are really good at. I am sure their business is dying without normal operation.