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I have used this site for the past 7 years to purchase a ball gown. However, last year my gown looked NOTHING like the picture (I expect about a 70% likeness). I paid for the return of the dress with the promise of getting a full refund. Long story short, they mucked around so long that the dressmaker had to return the funds and I have, and will never because now according to policy the case is closed, will never see them. DON"T buy for them. My dress was made to my measurements (but didn't fit nicely). The customer service has mucked around with false promises that I am down over $200. It is really disappointing and I will never buy or recommend DHGate again... in fact I'm telling everyone not to.
Tip for consumers:
Be prepared to take the risk and loose money.
Kirsty S.'s review of DHgate earned 9 Very Helpful votes
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