I noticed my cat's toe was sticking at a unnatural angle late last evening. I had just moved to a new city out of province so my regular vet was not an option. She was not in distress but was uncomfortable putting weight on her foot (she's a tripod so she already has a bit of a tough time getting around). I contacted someone on the website and provided some basic information and within 10 minutes a vet called me and answered all my questions! He gave sound advice and eased my anxiety. Suggested different treatment options and reassured me that I didn't need to rush her to an emergency vet that night. 10/10 would recommend!