Kip H.

Ordered medications for my dog; for $5 shipping they were supposed to get here in 5-12 business days. After 10 days, I called--shipment was slow due to customs. After 15 days, called again--surely it will be there in three days. After 20 days, called again--more excuses. After 27 business days, called and was told that they'd reship, and that if I received the second shipment I'd be billed (how, I don't know). I opted for a refund. They said it would take 2-3 days to show up. If it doesn't, I'll post again. I lost most of my trust in them from the phone calls; the reviews on this list have made me lose all the rest.