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I am so frustrsted by Ozsale customer service, i cant find it, after 6 weeks a refund for a faulty product which is consumer law in Australia. I have provided sale name item name 14 emails and photos of the faulty item and to return the item.
ITS BEYOND REDICULOUS
I spend thousands of dollars every year with Ozsale and this is how the treat you in return all over $49.
I therefore would not recomend Ozsale and will be taking my money elsewhere, where they value and reward customer loyalty
Kim W.'s review of OZSALE earned 2 Very Helpful votes
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They frequently post items for sale with deep discounts, once your order is submitted and paid...
Hello Kim, Thank you for sharing your feedback and experience with Ozsale. I'm sorry to hear that it has taken over 6 weeks to have your return sorted. We value every customer and take your feedback serious. I will definitely raise this to the logistic Department to look into and prosper to progress in future. If your return issue hasn't been sorted yet, please send us a contact message through your Ozsale account or you can even PM us on our Facebook site with your order or return number and we'll check and revert back to you. Thank you.