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I received a 2XL that is smaller than a XL, your, so called, detailed size chart, has some problems.
I even sent you a picture, that you insisted I send, that proved the 2XL was smaller than the XL. Did you do the right thing and send me a return label, or even comp me the mistake? No, you wanted me to pay the shipping back. TO CHINA! The bra cost less than the shipping would have cost. I just cut my losses. Never again will I purchase any product from your company.
Kim W.'s review of Banggood earned 6 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Kim W,
We are sorry for bringing you an unhappy shopping experience.We measured each product by hand so there might be some small error, and we are collecting customer reviews to make sure the size chart more correctly. But if the mistake was caused by us, we need to take responsibility and take action.So could you please tell us your order number, we will check the mail record and confirm the truth. About the shipping cost, if the mistake was made by us and we didn‘t reply you in time, we should cover the shipping fee and refund or resend to you as soon as possible.
Looking forward to your reply.
Best regards,
Banggood Team