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Kim T.

Contributor Level

Total Points
82

1 Review by Kim

  • ECSTuning

7/10/23
Verified purchase

I've selected my car on the website so I'll see all the parts that fits to my car. I've made an order then one item that I've ordered wasn't fit. I contacted the customer service and basically they told me I won't get a refund because I made a mistake and ordered the wrong part. How can I order the wrong part if I entered my car information and the website showed me the parts that fits?

I'm happy to get screwed for $7 (part cost) but know ECSTuning true face and zero customer service – I will never use them again. They just don't care and customer service is not something they understand or provide.

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Kim Has Earned 2 Votes

Kim T.'s review of ECSTuning earned 2 Very Helpful votes

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