Kim S.

Ordered 2 gas powered 50cc scooters on 3/10/15, and was told we should receive them in 10 to 15 days. 9 days later we were told the color we ordered was not available... but they did have 2 other colors in stock & available. We responded right away, same day with the colors we would take. And then was told they had to do the reorder due to color change & it would be another 10-15 days. Needless to say it has been about a 3 week process now & we still have no scooters & no tracking number or any info as to when we can expect them to arrive. When we called we have been told a couple of times now that someone would get back to us ASAP with a tracking number & date to expect them. I realize issues happen... but they have had our money for almost a month & we still have no scooters. Feeling a little frustrated. They have not even bothered to compensate us in any way for what appears to be issues on their end not ours. Not real good customer service in my opinion. This opinion may change when I actually receive a scooter.