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I purchased 2 dresses from this company. One of them was cute for an inexpensive little dress. The other was atrocious. I returned one and made an inquiry about my refund several days after UPS showed delivered. I continued to inquire every few days until weeks passed and it was obvious I was not going to get a reply. They never refunded my money, nor did they respond to my email. My advice is to AVOID them unless you are certain you will like what you buy!
Tip for consumers:
If you aren't sure about your purchase, I would advise avoiding buying unless you don't mind losing the money. I'm not exactly worried about the mortgage, but I don't like to be taken. If you don't want to offer refunds, then say FINAL SALE Don't offer refunds and then stiff the buyer.
Products used:
I used one of two dresses I purchaed
I have trouble with nausea, but thought I would try them because I found my hair becoming more brittle and thin with age. I took them for a month, and found them mildly nauseating and decided not to order again. To my great surprise I received a second bottle automatically! I would NEVER intentionally sign up for automatic shipping of ANY product. I intended to try and cancel, but I got busy at work and forgot. I just received a message from paypal that I've been debited AGAIN for a product that I thought I was only "trying". Now I'll be saddled with nearly 200 dollars of vitamins that I do not want! I can't comment on the effectiveness, but if it lived up to its claim. I don't think they would need to "hoodwink" you into a subscription.
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Clothes are cheap quality and do not fit as well as in photos. The company makes returns very...
If I could give zero stars I would. I ordered two suits for a vacation and ordered both in the...
Kim,
Thank you for reaching out!
I am so sorry to hear about the problem.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step
Actually, we reply to customer's emails within 24 hours. Could you please check your inbox/spam of that?
About the return, we will surely apply refund of that as soon as our warehouse received the return parcel.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team