kim h.

I've wasted hours of my life on the phone with them. Approx. 10 different service people who couldn't use my codeto redeem a coupon that I had earned. They would place me on hold for a seriously long time so I could talk to their supervisor ( who was just another co worker) or in a few instances would give me another number to call which seemed to be hotels.com where they didn't use the code. One person assured me that after he took down all my credit card info and placed the reservation that someone else would enter the rebate code for me. I tried to cancel that reservation within the same call and they still wanted to charge me their hidden penalty fee. I could go on and on. Now that I think back to my summer vacation which I had booked through them, I recall that the hotel we had booked had no record of our booking and said it was a wrong code. Luckily we still we able to book. I think that both websites are affilitated with eachother and they are both scams! I wonder if anyone has ever been able to use the 30 per cent back credit coupon. My husband thinks you pay a premium to book with them in the first place as he was able to find better prices on the internet for same rooms on our summer vacation.
I am frustrated by the amount of time I wasted trying to redeem our credit back coupon only to be finally told by the last rep that we couldn't use them in an angry tone... for this time period. STAY AWAY from both hotelscheap.org and hotelscheap.com.