Kim H.

If I could rate below one star I would. We have used this service at least 20 times and have given them chance after chance. Overtime we are missing an item or they are not communicating the notes to the restaurant correctly. Typically it is Tropical Grill Cafe in Alpharetta. I blame the restaurant however Grubhubs Customer Services is not helpful. They are rude and they REFUSE to refund items that are missing or incorrect. Tonight both Grubhub refused and Tropical Grill Cafe refused, so we paid for 5 people to et an only 4 were able to eat. Of course the mom made sure everyone ate. HAPPY MOTHER'S DAY Grubhub and Tropical Grill Cafe, the mom did not eat tonight.