I purchased an item by mistake and tried to cancel it right away. The next day I got an email saying it was already shipped and it could not be cancelled. Really? I cancelled it right away! Once I received the package, I returned it that day. Even though this Asian company confirmed the return, I still as of this day have not received a penny. That was in July 2018. Amazon says they contacted the seller, the seller says they are looking into it. Its the same thing over and over again with no results. This has been going on for almost 6 months. I urge everyone to be careful of where there item is coming from and check their background and rating. I've been am Amazon customer for years with a Prime membership. I will no longer buy anything from Amazon again for fear of being ripped off again.