I signed up had a phone interview with one of their advisors about how to optimize my account. Answered their compatibility questions 500+. Got matches every day yet got no responses from any of them. Found most of them ill-suited for what I was looking for. A guy living in a trailer in Alabama is not my idea of a highly educated man with a good job. For all the men I did approach either through flirting or by direct message, none responded. I was thinking they need to be more specific about who they want contacting them, it wasn't me. I got nothing out of. They put themselves out to be something they aren't. If you date interracial like me, they don't do that. Don't think they get too many people together because I kept getting the same matches back in my queue. Save your money, you'd have better luck at a bar with someone who fancies the same drink as you.
My sincere apologies, the address is membercare@eharmony.com, please reach out to me