After ordering a bikini online, and paying for expedited shipping, its been 3 days and they still haven't shipped it out. When I contacted them asking for a refund due to payment for expedited shipping, they didn't respond. I also received the same message about 5 to 10 day delivery. According to Fedex, only the label has been created. Worst company ever.
Dear Kimberly,
First, I want to offer my sincerest apologies to you for the issue.
All of our items have a processing time that is shown clearly on the product page.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.
Sometimes, there may be delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipper. Therefore, please hold on for a few more days and try again later.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you for your understanding and assistanc.
Twinkledeals Team
Kimberly Has Earned 1 Vote
Kimberly D.'s review of TwinkleDeals earned a Very Helpful vote
Dear Kimberly,
First, I want to offer my sincerest apologies to you for the issue.
All of our items have a processing time that is shown clearly on the product page.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.
Sometimes, there may be delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipper. Therefore, please hold on for a few more days and try again later.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you for your understanding and assistanc.
Twinkledeals Team