They don't care if you are having financial difficulties, they just want their money and if they don't get it, guess what your car is GONE... They repossessed my car while at the doctor, pregnant and even after I paid the total amount they put my car on a two week hold, even though if showed the money cleared. They said I could change my mind at any time. So not only did I pay the total balance but I also had to pay for a rent a car. The day I was supposed to pick up my car I was in the hospital (pregnant) I called them but guess what, my car had been shipped to Vegas to be placed for auction... Now I had to pay for a trip to Vegas to get my car... Stay Away from them!