I ordered my merchandise back in the beginning of December! I received a notice saying my package was delivered! I had no package! I checked with DHL they stated they never received a package for me; told me to check with USPS. I contacted them they stated the same thing. I then emailed STATE of BEING NOW, the next day I received a notice saying my order was getting prepared to be shipped. I explained I paid extra to get my packages before Christmas. Never heard back from SOB. I have emailed them everyday since!