Kimberley J.

Etsy used to be so great less than a year ago, but now they are very dirty and scammy to sellers, one of my main complaints is that they started pushing this "free shipping" if you put free shipping on all your listing you get put higher on search engine, at the same time they started charging a fee on shipping "they say to prevent over priced shipping", they suggest for us offer free shipping to avoid the new fees and compensate the lost with raising your prices, what they failed to mention(or spun it well) is they raised the percentage they take out of your main sale price, so if you do free shipping and raise the price of your items they make more money, so I take the lesser of two evil and watch them take from my shipping that isn't part of any of my income, because it's shipping. If Etsy corp office was in touch with the real world they would have maybe thought about how the cost of shipping is sky rocketing every year, so anyway there's a loss for sellers instantly on shipping, whenever I list an item I get scolded for even having shipping prices on my listings like a 2yr old. So now I pay a fee for my listing, a fee for my sale, a fee on shipping, a fee for a cancelled order (this just happened today and why i'm here) because a customer decided to cancel her order out of the blue, a fee for taxes... I'm sure I'm missing one or two or three more new fees. Had my shop since 2009, they pull listings they think are offensive of items that I have sold for years (I sell vintage and antiques)and slap me with some hate speech, white supremacist, you are evil violation, that's pretty insulting if you ask me, you do not get to speak to a human if a question of problem arises, I swear my shop has at least 3 human babysitters watching what I list now. I could have debated them on how wrong they were, but that isn't a option, their opinion is the law forget facts. It's just a dirty company and I am so done. I am currently looking for another outlet to sell my stuff, Etsy has gone to the sewers!