I had heard the name Zaful but wasn't sure what it was or where it was from. I placed my order then looked into it and found out they were from China (wrong way to do it, I know, but it worked out :) ). I was skeptical and a bit nervous once I found that out for various reasons. One of the items I ordered ended up being out of stock. I was contacted and within a couple/few emails, I was able to substitute the item (makeup brushes). That night (my time) it was shipped and 14/15 days later from initial order and 13/14 days from shipping, I received my purchase. I was impressed with how soft the makeup brushes are - I had seen once before a pair of eyelash curlers and they were about the same quality as the ones I ordered and the ones I got were even "cuter" with the black handles and pink heart. Anyway, being pleasantly surprised, I think I just might order from them again... although I can't do the clothes because the sizes aren't big enough, but I can for sure order just about anything else :)