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Kim B.

United Kingdom

Contributor Level

Total Points
81

1 Review by Kim

  • MyPerfectCV

12/19/23

Or son used this site trying to get a little job to help with school he signed up to a free trial and the it was supposed to be a student fee of £3 or so but no they charged over £16 a month clearing his account until he had no money left, we didn't realise until his bank statement came. My prefect cv offered to refund £5! Absolutely disgusting behaviour absolutely no care at all.
Do no use especially for students as once they get your card serials they will keep clearing it with no exception.
A company with no morals.

Tip for consumers:
Sold to underage child and cleared his bank account

Products used:
My perfect CV

Service
Value
Shipping
Returns
Quality
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Paola V. – MyPerfectCV Rep

Hello,

We are very sorry to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.

In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!

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