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These people should be ASHAMED of themselves... we simply wanted our Hotmail password reset and they asked for access to our laptop and were told, after wasting a LOT of our precious time, informed us and LIED to us that some awful hackers had compromised our system (a lie) and that is would take MANY hours of IT work to fix a PASSWORD ISSUE...!?!
Are they totally bonkers? BTW, all the "positive" reviews are total BS. They are probably making money from people who know NOthing about the realities of how computers work and what truly needs technical support. A new password reset does not entail $199.99 worth of tech support. Utter nonsense. I had to contact the REAL Microsoft Support, who charged me ZERO dollars and ZERO cents, and they were able to assist me in running two very deep security scans to clean and heal any and all virus' from this scam company. STAY AWAAAAAAY from them!
Tip for consumers:
STAY AWAAAAAAY from them!!!!!!!!!
Kiki S.'s review of OmniTechSupport earned 8 Very Helpful votes
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In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or a competitor who cannot match our quality and pricing who is trying to malign us. We are not scamming anyone. We invite this person to provide some more details like his/her email address and on what date he/she came in to us for help. If the customer can re-contact us, then we can research his/her concern. In that way, we can fill him/her in on what the issue was. If his/her issue has not been resolved, we would be happy to continue work on the issue until it is resolved and to provide a full refund if it cannot be resolved. To get a refund, just the customer needs to send an email at support@omnitechsupport.com or to call us at 'Toll free number' 1-800-966-9940. We are here to help you and would be happy to settle the issue.
Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer after the hackers left some traces.
By the way, we don’t charge anyone $199.99 to reset a Hotmail password. That’s nonsense; for $199.99, which is a discounted price, along with the issue fix, she would have received a full version of Bit Defender anti-virus, a full version of Advanced System Optimizer, monthly fine-tuning of her computer, 5 GB of Cloud storage and UNLIMITED tech support.
However, we are not in a position to comment anything here. As always, we are here to assist people who truly need our experienced technician’s help regarding their any software related-issues at any time, day or night. That’s why we have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.