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The website and service are great. The forms are details and easy to use.
But after I tried the free trial, they charged me for couples of months. They did send me a message about the fully access but not about the payment so I didn't know.
I canceled it and asked if customers support can help me to get the refund since I used this website form only once, and got 3 months charges. I could accept it if the customer support told me it was the rule. The lady in Customer service just tried to criticize me for carelessness and lack of responsibility.
Kiet V.'s review of LawDepot earned 4 Very Helpful votes
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Hello Kiet,
I am sorry to hear about your bad experience.
Thank you for your feedback. We will continue to work on our site to improve all areas of service.
Regards,
Divine
Customer Support