Kieran S.

I cancelled my payments to this company after growing tired of fake leads, they chased me for £20 owed on the account sold the debt on to a debt collecting agency who increased the debt to £160 and are still harassing be for the money. 6 months later rated people illegally took £76 out of my bank account, I tried calling their customer service line and was met with message after message saying that their services were down, I then tried from a friends phone and their services miraculously worked from his line so after taking payment from my account have blocked me from being able to call them. After speaking with a woman about this matter she starting telling me it sounded like I was underwater my signal must be bad even though I could hear her clearly I told her not to hang up the phone on me and eventually she could hear me ok even though I didn't move. She then told me that it's another department that deals with payments and they weren't open until 10am and gave me a number (which charges for calls) I asked her to get them to call me and she said that was fine but doesn't know when they would call, I'm still waiting on the call and luckily my bank refunded the payments.
Avoid this company this is not the first issue I have heard