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Kia S.

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1 Review by Kia

Solopress

  • Solopress

“Terrible service and rude staff”
9/28/15

Do not use this company. After placing a substantial order with them online, I phoned to follow up on my order and had a terrible experience with them, been hung up on twice and spoken to so rudely by their staff. When I asked for a refund they said their payment portal was broken and they didnt know when they would be able to process my refund. There was no customer care or offer to let me know when it would be done. I then was hung up on again! Awful! Stay away!

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Solopress P. – Solopress Rep

Dear Kia,

I am so sorry you feel this way, I can see the order has only cancelled today so the refund will take a few working days to hit your account. We will be in contact shortly to discuss these issues further.

Kind regards,

Vicky Stevenson
Customer Service
Solopress

Kia Has Earned 1 Vote

Kia S.'s review of Solopress earned a Well Said vote

Kia Has Received 1 Thank You

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