I bought a bag described as "like new" but it was "well worn" and have scratched every where and the material have spots and it was really used and awful.
When I informed them they told me they don't accept returns but since it's not as described they will accept it this time BUT when I shipped it back to Japan, with extra cost! it took 3 months to communicate with the seller and the site to collect the bag and they didn't collect it !!!! and it has been returned to me !!!!!!!!!!!
They are NOT trust worthy and they don't check if the bag is as described or not.