This website and their sellers are one of the worst sites I have ever used for Luxury Consignment. I ordered two LV bags from the website both which were listed as "Gently Loved." I received both of them (in two separate orders) only to discover that one of the bags was severely ripped along the top of the bag (about 12 to 13 rips on the top). The LePrix website showed only 1 of those rips via photos. After being extremely unhappy with one of the bags, both the seller and LePrix have made it very difficult to return the bag. I will NEVER use LePrix again! Instead, Keeks Handbags are a DELIGHTFUL and RELIABLE consignment website that upload their products truthfully and have a wonderful customer service department!