K H.

My husband gave this to me as a gift. It was kind of fun for the first year (although there were not that many products that I would actually use or buy on my own -- and almost every product was TINY). Suddenly, a few days ago, up pops a "welcome to glossy box" email. The subscription had automatically renewed, without any warning. I emailed saying that I did not want to renew. Customer "service" says simply: that's our policy. Again, there was no warning that this was an automatic renewal. So, I am stuck with another year -- it has gone from somewhat fun to being a trap.