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K G.

Contributor Level

Total Points
80

1 Review by K

  • CBSSportsline

8/1/22

Someone (not me) set up an account. I got charged. They still have not answered how they got my account number. The person on the phone who was a "supervisor" and I say that term very very loosely could not handle someone getting up set because they stole my money but would not refund it. Hint: if you can take the money out you sure as hell can put it back in! Go to your bank was the response which I absolutely plan to do. RUN FAR FAR FAR AWAY! I don't know anything about them as all I do know is they took money out of my account without permission. Then got mad when I said it is f***ing ridiculous. This was answered like a person talking to a five year old because even though it was not at her she couldn't handle nor figure out appropriate response to someone being upset. Having never used them and never wanting to use them this does not do anything to help their creditability or customer service. I find it ironic that I am a "paying", (again they stole from me so I say this term loosely) customer but they did nothing to try to even keep me just go to your bank. It also took me about four times of calling before I was able to get a hold of anyone, yet apparently being frustrated was just to much. Ridiculous and in fact doesn't make me want to do anything with them. Seriously run far far away!

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