Bought a brand new honda gsv190 engine from them for $315 - installed the engine on the machine - pulley / 3 bolts / throttle cable - put in gas and oil - pulled cord engine started for 10 secs and sprayed oil everywhere - took the engine off and there was a hole right underneath the valve cover through the cylinder head - contacted them cause i wanted to return the engine / emailed pics of what they sold me ( a hole with an engine around it) and they tell me they need to review it - days went by - nothing. Had to contact again and again - Million dollar company cant cough up a return shipping label - its ridiculous - they want me to ship it back to them - which means im paying lets also not forget they want a restock fee for what? Your gonna put it back on the shelf - such $#*!S - what a waste of time and money