kevin r.

My Sky was cancelled Sept 23 and I transfered to BT. I am disabled and find internet banking difficult. Anyway Sky was notified of the change but continued to charge direct debits until I was advised by a Charity that they were still charging. (6 payments later). Initial contact they promised me a refund, and transfered me to billing, who basically mocked me, and told me I would be refunded for April 24. (Not paid yet). I have opened a case with CISAS,The purpose of this review is to worn Sky customers, they are a nasty dishonest organisation to deal with, who cover their mistakes, I received an emal yesterday saying my account was cancelled 16/03/24, just to cover their refusal to refund.

September 2021 I purchased speed camera updates for my device, two weeks later the device failed (the port broke and could not be repaired, (not tom tom's fault).
I purchased another Tom Tom and my new camera data base was not transferable, I was advised I had to purchase it again. No assistance from Tom Tom other than two emails advising the problem would be sorted, the sort was to add speed cameras expired message when I log in.