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Kevin M.

Contributor Level

Total Points
95

1 Review by Kevin

  • eHarmony

5/2/19

I receive 'matches' that aren't genuine, trolls or the like and always have an excuse not to meet up with you. How to tell.
1. Only one or two photos- most pixalated and out of focus
2. Profile is never complete
3. Always always have a last minute excuse for not meeting
4 Have sent you a smile, but not read your profile
5... Chat about stuff that is has nothing to do with the current conversation

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Carlos R. – eHarmony Rep

Dear Kevin, thank you for your feedback. I want to assure you that we share your concerns regarding the existence of fraud suspects online and the risk they pose to the services provided by online merchants. We have a dedicated team who works to review accounts proactively in an effort to remove fraud suspects before they are even matched. In the event that we do not capture these individuals we move quickly to take action once we are notified.

Please note that, as disclosed in our Terms and Conditions of Service, eharmony does not conduct background checks on our members because there is no fail safe way to do so. We do not want to provide a false sense of security. We do encourage you to use your best judgment when communicating with matches and if at any time you suspect inappropriate activity we encourage you to report the match to us. I would like to recommend that you review the “Safety Tips” section of our site for important information on staying safe when using an online dating service. You may do by visiting the following link: https://www.eharmony.com/safe-online-dating/. I also want you to know that we have some really great members who are truly serious about finding that special someone. If you'd like to discuss this further or have any other questions or concerns, please email us at membercare@eharmony.com from the email address associated with your account.

Kevin Has Earned 5 Votes

Kevin M.'s review of eHarmony earned 5 Very Helpful votes

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