I ordered a baby musk for my daughter and it was barely alive when it arrived. I did everything that I was suppose to as advised on their website and needless to say that the baby did not survive. I have sent countless emails and no response whatsoever. I purchase fish and aquatic animals online all of the time and this is by far the worst experience I have ever had. Do no or make the same mistake I did and find someone who actually cares about their customers and their turtles.