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Kevin M.

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Total Points
81

1 Review by Kevin

  • Charles & Colvard

6/1/22

Do yourself a favor and find a different jeweler.
30 days after ordering I started to wonder what was going on.
After being told 3 times that my order "would be shipped tomorrow" they ask me to call them again and let me know that it will take an additional 4 months for development since they have a "design delay".
When speaking with customer service, they hang up on you, blind transfer you and have no info on what really is occurring.
Ended up requesting a refund (which has yet to come through) having not received any product and wasted a month.
Go elsewhere. No product to show as they take your money and don't deliver.

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