Kevin L.

WILL UPDATE REVIEW IF SELLER MESSAGES BACK.

Title says it all, really. I ordered an expensive timepiece from this website and not only did it NOT include the original certificate of authenticity, but it also was listed as brand new on the website when it appears to be a refurbished item.

Luckily, the serial number is verifiable on trusted.com, and so I believe it's authentic, however, some dirt under the crystal and an imperfect lume application tells me that this probably isn't a brand new watch and was poorly serviced at some point in its life prior to my purchase.

I'm mostly upset about the lack of honesty and transparency here as the cosmetics can be repaired (but at a cost).

So overall - not a super transparent seller - I'd take my business elsewhere if looking to make an expensive watch purchase unless they reach out to make this right.

I've already reached out to them with these issues and if they decide to make things right, rating will go right back up to 5 stars.