I purchased a shirt for my wife to wear for a swift event and upon my confirmation it said there was a backorder. I immediately contacted them and requested a cancel and refund. 2 weeks later they email saying order finally shipped. I reached out again saying to cancel and they said since it processed it cant be undone. I have submitted a claim with my CC and hopefully get $88 worth of a shirt with 3day shipping added on top. What a lame company and experience.