I found Writing.Com a little over 7 years ago, when I was just beginning to get into writing. I joined to get feedback on my own writing but I stayed for the community. Over the course of my stay, I've gotten plenty of help to improve my writing and met many wonderful people that I would call friends.
Like any other endeavor, you get what you put into it. If you are an active member and part of the community, you will get more out of the site and its members than if you aren't. There are always members there to help if you have questions about the site, too. The staff, senior moderators and moderators are helpful and willing to help those who ask for it.
The members of this site strive to make it a place for writers to learn and grow and make it feel like an online home for you and your writing.