Thumbnail of user kevink149

Kevin K.

Contributor Level

Total Points
87

1 Review by Kevin

  • FreeShipping

10/9/17

I bought something on EBay that already had free shipping. There was no mention of membership fee only $10 rebate. It was so much hassle to sign up I did not even complete the membership & they found a way to bill me! I have an amex credit card linked up with ebay & somehow they managed to bill my Chase! I called & got a it cancelled and refunded & the rep told me I need to read terms & conditions more carefully. I fired back & stated they need to be more upfront with their fees! They don't even deserve the one star. It should be negative 10!

Thumbnail of user alicer12
FreeShipping C. – FreeShipping Rep

Hi Kevin, I apologize for the confusion you had regarding the membership fee. We do believe that it is clear that FreeShipping.com is a membership service. We list the charge 3 times prior to you being billed. It is first right next to the field where you enter your credit card number, again in the terms and conditions that you must agree to prior to signing up and lastly the membership fee can be found in the welcome email that you were sent upon signing up. If you were charged by us, please let me know and I would be happy to take care of this for you. You can email me directly at Help@FreeShipping.com. Thanks!

Kevin Has Earned 7 Votes

Kevin K.'s review of FreeShipping earned 7 Very Helpful votes

Kevin hasn’t received any thanks yous.

Kevin doesn’t have any fans yet.

Kevin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stephens2582
4/11/24

I just got an alert from my bank,I get alerts when a transaction is made.I opened the bank app...

Thumbnail of user dchamp1ster
4/3/24

In 2023 around June, I found a charge from freeshipping.com on my bank statement due to a...