Kevin J.

We contracted with PeopleMatter to handle onboarding of employees. The site promised a ton of features- but after several months, we reduced the service with them to just onboarding- many of the other features they said they were "working on" or great- just never cam to fruition or ever worked in the first place. We contacted them in March requesting a hold on our account so we could work through Covid- we have several restaurants. PeopleMatter offered a 1/2 month off. Thats it. We asked to suspend our account- they refused. We asked to terminate- but they said we were before our renewal date- but within 60 days- so they charged us for the entire year. We called, emailed many many times- when a person got back us- they said" what can I help you with"? They care clueless. We ended up terminating our account and will never go back. During this time PeopleMatter was purchased by Snag a JOb- another company having many poor reviews. These people suck.