Kevin J.’s Reviews of RideSafely & more

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Car Buying

2/26/20

The after care from this company is the absolute worst. You have to be cautious when paying. They will charge you the auction fee for a non licensed buyer. When in fact you pay them to purchase in their position as a licensed buyer netting Ridesafely an additional profit. They are dishonest. Forget it if you need a duplicate title. IAAI CHARGES 100.00 in ohio for a duplicate. Ridesafely will tell you they charge 189.00

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RideSafely -. – RideSafely Rep Over a year old

Dear Kevin,

We apologize that you had a negative experience with our company. We do not charge a non-license fees to our customers. If there is an error, we would gladly fix it. Yes, IAA does charge $100 for a duplicate title. However, there are more fees involved in getting a duplicate like obtaining a money order, FedEx fees back and forth and obviously labor being involved. We do suggest customers not send their titles and important documents via regular mail as it does get lost sometimes and obtaining a duplicate title could be costly and sometimes even impossible.
We strive to be as honest and clear about all fees and instructions prior to you even bidding on the item. If you see anything wrong, we appreciate you pointing it out as things may change instantly and errors may occur.
Again, thank you for your feedback and your business and we hope that we can exceed your expectations next time.

Thank you,
Team RideSafely
www.ridesafely.com