After purchasing two pieces of luggage at over $1500 each both described as very good condition but showed up in unusable condition. One with the main zipper torn away on bottom side (bag can't close) the other the carry strap was chewed on (presumably by a pet) to the point it won't have held a load. The more disturbing part was both time attempts were made to hide the damage in the photos and even strategically setting up the bags to hide it on initial inspection. Which leads me to question are they actually inspecting the items or are they the ones being very dishonest.