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Ordered a floral arrangement for a friends Funeral in Church Point LA, ordered online on a Sunday.
Received a call on day of the Funeral the flower would not be delivered to the Funeral Home as specified in the directions on the order, because the Flower shop did not service Church Point LA on that specific day and we could chose to have the flowers delivered the next day to the home of the Family. You did this to several of my friends also. So you won't get any repeat business from AKC members.
Was told I had to send my order the next day to the Family's home, this devistated my Wife, her best friends Son died and she thinks the Family hates her because of this. We, meaning the American Kennel Club, and the Spaniel Club I belong to, who collectively buy flowers for our individual shows will not be using ECHOVITA for any floral arrangements, and I will make it my personal goal in life to make sure this happens.
Luck of the browser draw, you must be a woke (work when you want with sub standard staff) business.
* Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought an iPhone 6 plus to keep as a spare, first phone did not function properly, return took several weeks, replacement phone is still not here after 2 months. I have opened several tickets (complaints), with no other corrispondence at all. BUYER BEWARE. I would like get a refund.
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I never received confirmation that flowers were delivered to funeral home. I think this needs...
Hi Kevin C.,
After reading your review we found a lot of misinformation that you provided. Furthermore, it doesn't seem like you understand what Echovita is. Echovita is an obituary website, not a flower company. Therefore, there would be no reason why your company would order flowers on Echovita for dog show events. In regards to your order, you placed your order on March 2nd at 8:36p.m. EST, which is not during the hours of operations of local florists. Your order was processed by our partner, Blooms Today, and assigned to a local florist. Your order was to be delivered before 2:00p.m. On March 3rd, which was the next day. When the local florist opened on March 3rd and saw the order that was assigned to them, they informed Blooms Today that they were not delivering to Church Point, LA that day, which was a Sunday. Blooms Today then contacted you to notify you of the only other options they could provide, which was a delivery to the family's home or a refund. You chose delivery to the family's home and your order was delivered to the family's home on March 5th. Lastly, you claimed this happened with several of your friends from the AKC, but there is absolutely no proof of that, so we won't be rebutting that claim. Thank you.