Kevin B.

PLEASE BE AWARE OF THIS COMPANY. My full review is below. I am on week 3 of trying to get a refund and they continue to not call me back, not allow me to speak to someone beyond the initial call taker. I have to explain the same thing to various intake people and no one calls me back that can actually process a refund. I was told today only a credit for another camp would be offered. Total scam and you will not get what you are promised!

My wife and I enrolled my son, in the Arduino: Circuits and Science camp at Harriet Sayre school in Chicago, IL. I am requesting a full refund. I will also call the customer service number to facilitate this request.

The camp was initially scheduled for June 13th-17th, but due to availability at the school, they changed the date to July 11th-15th. We made the accommodation and changed our schedules.

My son attended today, July 11th (first day) and here is a summary:

Per the website (and confirmation we received), the camp was scheduled to run from 8:30am-5pm. According to the directions we received, I was to arrive 10-15 minutes early before the beginning of camp. I was directed to drop my son off and not to get out of the car. There would be someone to get him and guide him into the building.

I arrived at 8:10, drove around the building several times, and saw no signs posted where to bring him. At 8:20am, I called the school and the main office said to try door #5 near the parking lot and someone would meet us there. At 8:30am, someone came out and posted a sign in the street telling people where to go. There was another mom and her son who were also lost.

I spoke with the director John and he told me that camp ends at 4pm but that they can keep the kids until 5pm if necessary. The camp was advertised as ending at 5pm (not camp ending at 4pm with daycare for an hour).

The objective of the camp per the website was as follows: Campers will learn the science behind some common household technology while building their own pretties with Arduino. The inner workings of remotes, thermometers, and robotics will be studied. Each day, students will build their own circuit projects with Arduino.
-The class did not have any Arduino equipment and/or supplies.
-They used Legos for the build.
-After lunch, students from the "Film Studio" class joined my son's class and my son was asked to teach/assist the "film studios" students with a lego build (not sure why the Film Studios Class would be spending their time building with legos)
-Sometime between 3-3:30, both classes were brought to the gym where a teacher had them do laps, sprints, followed by 30 minutes of basketball and dodgeball.
-When I picked my son up at 4:00, I heard one of the instructors mentioning how a kid got hit in the head with a ball (not my son).

This was my son's first day of camp. Based on the lack of organization, failure to have the required equipment stated in the description, ending the camp an hour earlier than stated, and not being able to meet the stated objectives and provide a full day of learning about science and circuits, I am requesting a full refund.