This guy who claimed to be Frank Walker said he was from Windows and wanted to give me a $199 refund for services that they had provided in the past. He proceeded to tell me that I would get the refund if I downloaded Team Viewer, which started to do. Then I became skeptical as I remembered this No Caller ID number calling over and over and over. When I told him that I did not want Team Viewer, he told me that he has access to my computer and will block it and that it could never be used again. At that point I was so angry I told him that I was going to call the people at windows and report him. Actually 0 stars, this company is rude and it is a telemarketing scam!