I never signed up for your service. I don't know how you got my bank information, but looking back, I have been charged $12.97 a month since at least January 2018. How do I get my money back? This is fraud.
I'd be happy to cancel your account and issue a refund for you. However, I am unable to locate your account using the information given above. Can you please reach out to me directly at Help@FreeShipping.com and reference Customer Loyalty #L87?
Thanks!
Mike
FreeShipping.com
Customer Service Manager
Kerry Has Earned 6 Votes
Kerry Q.'s review of FreeShipping earned 6 Very Helpful votes
Hi Kerry,
I'd be happy to cancel your account and issue a refund for you. However, I am unable to locate your account using the information given above. Can you please reach out to me directly at Help@FreeShipping.com and reference Customer Loyalty #L87?
Thanks!
Mike
FreeShipping.com
Customer Service Manager