Kerri R.’s Reviews of DressLily & more

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DressLily

Discount Clothing

“Shipped to another address”

6/29/21

Verified purchase

I placed an order and they shipped it to an address not even in the same state. They have offered no resolution even though I contacted them before the package was delivered.

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CustomerService R. – DressLily Rep Over a year old

"Dear Kerri,

We are sorry to hear that you haven't received your order yet.
We at dresslily offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: https://www.dresslily.com/m-article-id-39.htm.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: https://www.dresslily.com/m-article-id-36.htm
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index and write the subject as ""complaint from sitejabber.com"". We will check the shipping address for the order and the package status for you.

Best Regards
Dresslily Customer Service "