Kent B.

I booked with Economy Bookings almost a month in advance. I bought full coverage insurance and had the voucher in hand. When we got to the "shed" of an office and by the way there is no one there. You talk to someone on a monitor. After putting our information under a camera so the man in the box could see it, he said that we need to put $1000 on hold to be sure we return the car in the condition and with gas we got it in. Isnt that what insurance is for? We were also told we had to pay for "Sunpass". We told him we did not need toll roads for our visit, he said we had "no choice". Im 61 years old and have been renting cars for near 40 years. I have NEVER seen anything like this mess. Do yourself a favor, NEVER use this "business". They are HORRIBLE. We took the ride back to the airport and called for an UBER. We then rented form a "real" company and has zero issue.