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Ken R.

Indiana, United States

Contributor Level

Total Points
80
0
1

1 Review by Ken

JustAnswer

  • JustAnswer

“Great professionals,lack of transparency in pricing”
9/6/23

Fast and easy setup. Vet provided an answer to my question promptly. Iniitial price was fair. The reason for the 3 stars is I tried cancelling the monthly subscription, but numerous requests were answered with boilerplate "membership subscription policy". I didn't use and didn't want the monthly subscription and feel ripped off for the continued membership plan. Definitely lack of transparency in terms of pricing and canceling the membership is difficult and time consuming.

Tip for consumers:
Be aware of their recurring membership fee.

Service
Value
Quality
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JustAnswer S. – JustAnswer Rep

Hello Ken,

We appreciate you taking the time to share your experience. Please reach out to us and reference your review here on SiteJabber so we can further assist you.

Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645 ext 18

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