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Lightinthebox promptly responded to my concerns with a Xmas return. Thanks for jointly coming to a equatable solution.
Highly recommended not purchasing from Lightinthebox. Requires pictures to return Xmas gifts and then said they could not accept the return. After further conversation, they said they would accept the return though, needed to return the product to China. Totally unacceptable.
Products used:
Jacket
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So many of the items I've purchased fit and look quite different than the picture of said item....
I did not clearly read return policy found other amazing sites all of which give you at least 14...
Dear customer,
We are sorry that you did not check our return policies before.
Please be noted we don't have any oversea warehouse. Due to the COVID-19 problem, our company was not allowed to establish a return warehouse in US. All customers need to return their products to our return warehouse located in China. We appreciate your understanding in advance.
However, I truly value you as our customer and do really want to help you. So I had conducted new Ticket ID =22709738 in our ticket center and provide a SPECIAL solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know whether you would like to accept it or not. Thank you for your cooperation.