I ordered a 10x20 party tent that starts at $159, but added all the upgrades which then totaled $450+. I needed the tent for our Christmas party and paid the $100 expedite fee for 1 day delivery. The next day after ordering I received the Fedex tracking number and it reflected a 5 day delivery. I tired calling several times and sat on hold for what felt like forever. I left 2 voicemails throughout the day and sent a e-mail. It has been three days with no response. DO NOT BUY FROM THIS COMPANY!