- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
"FedEx's customer service is extremely disappointing. They avoid answering questions, and it's nearly impossible to speak with a live agent. Their lack of regard for customers and their issues is evident. I'd rather pay more for a company that respects its customers than deal with FedEx's poor, disrespectful and insulting service."
Tip for consumers:
“FedEx’s delivery service fell short on multiple fronts. The shipment couldn’t be tracked for two days, and it wasn’t delivered within the promised timeframe. Attempts to speak with an agent were futile, and even contacting the corporate office led to dead ends. Their automated system disconnects calls if you don’t follow their prompts. Overall, it’s a very disrespectful experience.”
Products used:
Shipping was not on time. Could not track it.
Kenny hasn’t received any votes.
Kenny hasn’t received any thanks yous.
Kenny doesn’t have any fans yet.
Kenny isn’t following anybody yet.
Empty.
Okay company. Terrible customer service. Told me I was transferring to a supervisor and was not....
